Lucy
B2B sales order automation — turns inbound orders from any format into structured records.
- Email PDF, fax, EDI, web form — Lucy parses incoming orders into clean structured records.
- Customer-specific part numbers, abbreviations, and historical patterns matched to your SKUs.
- Validated orders flow directly to your ERP — no manual re-keying.
Capabilities your team will actually use.
B2B sales order automation — turns inbound orders from any format into structured records.
Order ingestion from any format
Email PDF, fax, EDI, web form — Lucy parses incoming orders into clean structured records.
AI-assisted line-item matching
Customer-specific part numbers, abbreviations, and historical patterns matched to your SKUs.
Drops orders into your ERP
Validated orders flow directly to your ERP — no manual re-keying.
How Lucy works in your operation.
Pick a capability to expand. Each one is built to surface the right signal to the right role, in the flow of work.
Order ingestion from any format
Email PDF, fax, EDI, web form — Lucy parses incoming orders into clean structured records.
AI-assisted line-item matching
Customer-specific part numbers, abbreviations, and historical patterns matched to your SKUs.
Drops orders into your ERP
Validated orders flow directly to your ERP — no manual re-keying.
Works with the systems you already run.
Lucy connects to the ERP, data, identity, and shop-floor systems your operation already depends on.
Common questions about Lucy.
Don't see your question? Ask the team.
Email attachments (PDF, Word, Excel), fax, EDI, web-form submissions, and printed-then-scanned orders. The OCR and language models handle most real-world variation.
Advantive provides direct implementation services for all brands. A named implementation lead is assigned at kickoff and stays with the project through go-live. Partner-led implementations are available for select brands when a customer prefers an existing systems integrator.
Advantive ONE extends each brand with cross-system intelligence — surfacing patterns across your ERP, MES, quality, and warehouse data. It runs as a layer on top of your product, not a replacement. Customers on a current support contract are eligible.
Standard support covers software updates, the customer portal (knowledge base + ticketing), and the Advantive support team during business hours in your region. Premium tiers add dedicated customer success, extended SLA coverage, and 24/7 critical-incident response.
Enterprise-ready by default.
Lucy is built on a secure data infrastructure — and certified for the manufacturing and regulated industries that depend on it.
Customer portal.
Documentation, release notes, downloads, and support — single sign-on across all Advantive products.
Sign in to your account →See Lucy running on your data.
A specialist-led demo tailored to your industry — no slideshows, no high-pressure pitch. Leave with a configured proof of concept.
- Free 20-minute call with a product specialist
- Live demo tailored to your industry
- Discover which Advantive products best fit your needs
Demo Lucy
Specialist routing — we won't waste your time.