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Advantive
ERP Distribution

DDI System

inFORM ERP for specialty wholesale distributors.

  • Inform ERP's multi-dimensional price matrix lets sales teams price by customer, contract, volume tier, and margin floor — without manual spreadsheet work.
  • Demand forecasting algorithms reduce carrying costs, eliminate dead stock, and increase fill rates across multi-location operations.
  • Sales reps manage territory, track contacts, rank customers for growth, and close deals inside the ERP — no separate CRM subscription needed.
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Outcomes

What customers actually measure.

2 pts
gross profit percentage increase — Johnstone Supply–Spokane after implementing Inform ERP
Read case study →
3,000
invoices per month processed by Johnstone Supply on Inform ERP
Read case study →
Paperless
order-to-delivery workflows: electronic signature capture, automated proof of delivery, and document scanning replace manual paper flows
Measured outcome
Trusted by hundreds of HVAC, foodservice equipment, and industrial supply distributors running Inform ERP
Johnstone SupplyGopher IndustrialMesher SupplyMilhenchJansenThe SourceJohnstone SupplyGopher IndustrialMesher SupplyMilhenchJansenThe Source
What DDI System does

Capabilities your team will actually use.

inFORM ERP for specialty wholesale distributors.

01 / Strategic pricing

Strategic pricing and margin protection

Inform ERP's multi-dimensional price matrix lets sales teams price by customer, contract, volume tier, and margin floor — without manual spreadsheet work.

  • Strategic Margin Protection automatically maintains sell prices based on prior-sale profit margin
  • Customer rebate tracking with vendor rebated cost load in one system
  • Built-in price matrix: import hundreds of products, update list prices, set unlimited scenarios
02 / Advanced inventory

Advanced inventory forecasting and demand planning

Demand forecasting algorithms reduce carrying costs, eliminate dead stock, and increase fill rates across multi-location operations.

  • Forecast algorithms with exception management and intuitive purchasing screens
  • Scheduled cycle counting for continuous inventory accuracy
  • Multi-location inventory streamlining with variable supply/demand management
03 / Embedded CRM

Embedded CRM with 360° customer visibility

Sales reps manage territory, track contacts, rank customers for growth, and close deals inside the ERP — no separate CRM subscription needed.

  • Calendar with related transactions, contacts, and activity tracking per rep
  • Customer ranking and growth opportunity identification with live reporting
  • Drag-and-drop delivery truck dispatch for daily route building
04 / Drill-down reporting

Drill-down reporting and paperless workflows

Hundreds of pre-built distribution reporting templates, role-specific dashboards, and electronic document workflows that eliminate end-of-day manual posting.

  • Electronic signature capture and automated proof of delivery
  • Role-specific KPI dashboards: sales, inventory, and receivables
  • Mobile report access from anywhere; automatic report scheduling
Deep dive

How DDI System works in your operation.

Pick a capability to expand. Each one is built to surface the right signal to the right role, in the flow of work.

Strategic pricing and margin protection

Inform ERP's multi-dimensional price matrix lets sales teams price by customer, contract, volume tier, and margin floor — without manual spreadsheet work.

  • Strategic Margin Protection automatically maintains sell prices based on prior-sale profit margin
  • Customer rebate tracking with vendor rebated cost load in one system
  • Built-in price matrix: import hundreds of products, update list prices, set unlimited scenarios
STRATEGIC PRICING● LIVE

Advanced inventory forecasting and demand planning

Demand forecasting algorithms reduce carrying costs, eliminate dead stock, and increase fill rates across multi-location operations.

  • Forecast algorithms with exception management and intuitive purchasing screens
  • Scheduled cycle counting for continuous inventory accuracy
  • Multi-location inventory streamlining with variable supply/demand management
ADVANCED INVENTORY● LIVE

Embedded CRM with 360° customer visibility

Sales reps manage territory, track contacts, rank customers for growth, and close deals inside the ERP — no separate CRM subscription needed.

  • Calendar with related transactions, contacts, and activity tracking per rep
  • Customer ranking and growth opportunity identification with live reporting
  • Drag-and-drop delivery truck dispatch for daily route building
EMBEDDED CRM● LIVE

Drill-down reporting and paperless workflows

Hundreds of pre-built distribution reporting templates, role-specific dashboards, and electronic document workflows that eliminate end-of-day manual posting.

  • Electronic signature capture and automated proof of delivery
  • Role-specific KPI dashboards: sales, inventory, and receivables
  • Mobile report access from anywhere; automatic report scheduling
DRILL-DOWN REPORTING● LIVE
Customer story
It's amazing to have all the tools that can be used to help our company grow. We find something new everyday that has helped us with our sales team.
Barb Redinger, Credit Manager · Johnstone Supply
Integrations

Works with the systems you already run.

DDI System connects to the ERP, data, identity, and shop-floor systems your operation already depends on.

BE
B2B eCommerce (connected)
eCommerce
BE
B2C eCommerce (connected)
eCommerce
EP
EDI partners
EDI
VM
Vendor Management Inventory systems
Procurement
WW
Wireless WMS
Warehouse
MS
Mobile solutions
Field sales
IW
Inform WMS
Warehouse
FAQ

Common questions about DDI System.

Don't see your question? Ask the team.

Inform ERP is purpose-built for HVAC, foodservice equipment supply, janitorial/sanitation, hose and accessory, and industrial supply distributors. The workflows reflect the realities of these verticals: multi-branch operations, counter sales, contractor pricing, and high seasonal variability.

Both are Advantive distribution ERPs. DDI System (Inform ERP) is built for HVAC, foodservice equipment, JanSan, and industrial supply — where strategic pricing, demand forecasting, and embedded CRM are the core requirements. Distribution One (ERP-ONE+) is strong for fastener, JanSan, and paper/packaging distributors, particularly where high SKU counts and kitting are central. The Advantive sales team can match your vertical to the right product.

Yes. The price matrix supports customer-specific pricing, volume tiers, and margin-protection rules. Job accounts and contractor-specific pricing are managed within the same price matrix — sales reps can tailor pricing per customer and situation without manual overrides.

Inform ERP connects to both B2B and B2C eCommerce platforms. Connected eCommerce is an optional module that integrates the distributor's online storefront with live ERP inventory, pricing, and order data.

Yes. Inform WMS is a wireless warehouse management module within the DDI System platform. It handles receiving, put-away, cycle counting, container tracking, and workflow automation for label printing and special-order items.

Yes. Mobile solutions are available for field sales order entry and route delivery management, including electronic signature capture and automated proof of delivery from mobile devices.

Advantive provides direct implementation services for all brands. A named implementation lead is assigned at kickoff and stays with the project through go-live. Partner-led implementations are available for select brands when a customer prefers an existing systems integrator.

Advantive ONE extends each brand with cross-system intelligence — surfacing patterns across your ERP, MES, quality, and warehouse data. It runs as a layer on top of your product, not a replacement. Customers on a current support contract are eligible.

Standard support covers software updates, the customer portal (knowledge base + ticketing), and the Advantive support team during business hours in your region. Premium tiers add dedicated customer success, extended SLA coverage, and 24/7 critical-incident response.

Security & compliance

Enterprise-ready by default.

DDI System is built on a secure data infrastructure — and certified for the manufacturing and regulated industries that depend on it.

SO
SOC 2 Type II
Certified
GD
GDPR-ready
Certified
Get started

See DDI System running on your data.

A specialist-led demo tailored to your industry — no slideshows, no high-pressure pitch. Leave with a configured proof of concept.

  • Free 20-minute call with a product specialist
  • Live demo tailored to your industry
  • Discover which Advantive products best fit your needs

Demo DDI System

Specialist routing — we won't waste your time.